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Client Training & Support Team


You Are Never Alone!


New Era Tickets’s hands-on training and expertise alleviates the anxiety of changing ticketing systems. With in-person and onsite training for all box office, marketing, and accounting staff, we ensure that every member of your team will be comfortable and excited to have New Era Tickets as a partner.

  • 24/7 client support via phone or email
  • Dedicated team to be by your side for everything from routine on-sales to handling unique one-off requests
  • New Era supervisory staff provide on-site training and support at your initial on-sale or first event using your new system