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May 23, 2012: New Era Tickets Names Michael Ruppert Director of New...


ruppert-1.pngMay 23, 2012, EXTON, PA – New Era Tickets, the full-service ticketing division of Comcast-Spectacor, today announced the hiring of Michael Ruppert as the company’s Director of New Business Development.

Ruppert will identify and cultivate new client partnerships and other strategic business opportunities for New Era Tickets. In addition, he will work closely with clients after the sales cycle to ensure expectations are exceeded.

Ruppert joins New Era Tickets after serving as Director of Patron Services for The Smith Center for the Performing Arts, located in Las Vegas, NV. During the year-long buildup to the opening of The Smith Center, Ruppert implemented and managed all ticketing, fundraising and marketing systems. He also was responsible for recruiting and training over 100 team members, all instilled with the philosophy of exceptional customer service that Ruppert brought to The Smith Center.

“We are very excited that Mike is joining us to further develop our client base and product offerings,” said Fred Maglione, President and CEO of New Era Tickets. “His industry relationships, credibility, and ability to match client needs with the best products and technologies, brings immeasurable value to the organization.” 

Ruppert comes to New Era Tickets after having spent over 14 years with Paciolan Inc. He held numerous senior level positions, including Director of Product Management, Director of Customer Support, Senior Implementation Project Manager and Senior Business Consultant.  

Both New Era Tickets and Paciolan, a leading developer of ticketing, fundraising and marketing software, are subsidiaries of the Philadelphia-based sports and entertainment firm Comcast-Spectacor.

Ruppert previously partnered with New Era Tickets from 2003 to 2006, when the company initially implemented Paciolan’s ticketing and marketing solutions.   During that time, and as Paciolan’s Senior Business Consultant, he led the implementation of ticketing infrastructure and complex data conversions for more than 18 of New Era Tickets’ clients.

About New Era Tickets

Based out of Exton, Pennsylvania, New Era Tickets ( is a technology-driven, full-service ticketing company that allows managers to set their own ticketing fees, control their brand, and use their customer data to create more customized marketing communications. New Era Tickets helps clients increase their ROI by providing innovative technological solutions for box office management, event management, and customer communications, all while offering full-service ticketing and marketing products for public assembly facilities, show promoters, sports teams, theatres, and entertainment organizations. New Era Tickets proudly sells tickets for over 55 multipurpose sports and entertainment venues plus special events across the US and Canada.

New Era Tickets is a wholly-owned subsidiary of Comcast-Spectacor (, the Philadelphia-based sports and entertainment company which owns the Philadelphia Flyers (NHL), the home arena for both the Flyers and the NBA’s Philadelphia 76ers, the Wells Fargo Center, and four Flyers Skate Zone community ice skating and hockey rinks.  In addition, Comcast-Spectacor is also the principal owner of Global Spectrum, the fastest growing firm in the public assembly management field with more than 100 facilities throughout the United States and Canada; Ovations Food Services, a food and beverage service provider; Front Row Marketing Services, a commercial rights sales company; FanOne, a digital fan marketing company; and Paciolan, the leading provider of venue enablement, ticketing, fundraising and marketing technology solutions.

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